IT SPECIALIST RFT at St Louis Public Library

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

21.28

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows 11, Google Workspace, Microsoft Office Suite, Hardware support, SCCM, Apple device administration, VoIP phone management, Mobile device management, User management, Client backups, Troubleshooting, Problem solving, Communication skills, Organizational skills, Graphic design software support, Audio/video production software support

Industry

Libraries

Description

The St. Louis Public Library is seeking an IT Specialist to join the Technology Department. The IT Specialist plays a fundamental role in supporting key services offered by the Library. Responsibilities include maintaining staff and publicly-accessible desktop software and ensuring applications are up-to-date. An ideal candidate is someone who takes initiative while exercising sound technical judgment and is enthusiastic about helping people. Core responsibilities: ● Install, update, document, and test graphic design and audio/video production software for the Library’s Creative Experience spaces ● Configure, test, and schedule new image deployments to computers using System Center Configuration Manager (SCCM) software ● Apple device Administration, including Mac OS and mobile devices ● VoIP phone and mobile device management ● User Management: Manage domain and email accounts ● Configure and ensure successful completion of client backups ● Investigate and resolve incidents, including Windows update errors and malware alerts ● Assist with projects as needed You will need to have: ● Associate’s degree or equivalent ● 1- 3 years of Technology work experience required ● Mac experience preferred ● Excellent written and verbal communication skills and an ability to communicate effectively with technical and non-technical users ● An ability to prioritize and multitask, troubleshoot, and problem solve ● Strong organizational skills and attention to detail ● An ability to work well as a team member You will need to be skilled in: ● Windows 11 desktop systems ● Google Workspace ● Microsoft Office Suite ● Hardware support You will earn: ● Starting pay rate at $21.28 per hour ● Medical, dental, and life insurance ● Paid vacation, holidays, and sick days ● Pension plan through the Employees Retirement System of the City of St. Louis ● 457(b) Deferred Compensation Plan Schedule: ● Monday - Friday, 8 am - 5 pm About SLPL: St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate 16 locations in a relatively small city of 61 square miles. These range from the magnificent Central Library – one of the world’s great public libraries – to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library’s remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library. About downtown St. Louis: This position will work in the heart of the St. Louis Public Library system in the library administration building. Located in Downtown West, the administration building is next door to the renowned Central Library, an architectural masterpiece designed by Cass Gilbert, and steps from all the shops, restaurants, and entertainment that downtown St. Louis has to offer. To apply: If you are interested in this opportunity, please visit slpl.org and submit your cover letter and resume.

Responsibilities

The IT Specialist is responsible for maintaining staff and public desktop software, managing system image deployments, and providing hardware and software support. They also handle user account management, client backups, and incident resolution for technical issues.