St. Louis Public Library is seeking a IT Specialist to join our team. Our ideal candidate is someone who is innovative and engaged to help us move forward with our primary mission as a customer-centered public library, providing vital services to the people of St. Louis. The IT Specialist is responsible for maintaining staff and publicly-accessed desktop software and ensuring all applications are up-to-date.

• Provides Level 2 support
• Configure, update, document, and test audio and video production software, design applications, and other specialty software for Creative Experience computers.
• Configure, test, and schedule routine software updates and images using System Center Configuration Manager (SCCM) software.
• Configure, test, and install communications and network equipment, including phones, switches, and access points.
• Configure and manage the assignment of mobile devices.
• Investigate and resolve malware alerts.
• Investigate and resolve Windows update errors.
• Manage user account additions, removals, and change requests using Active Directory.
• Assist with Google Admin configuration and administration.
• Ensure functionality of group collaboration systems.
• Manage and update printer and copier configuration.
• Create and maintain documentation associated with all duties.
• Assists with other projects as needed.