The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners.
It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The Club’s membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.
A lifestyle for our members.
The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.

SKILLS & COMPETENCIES EDUCATION:

• Degree or diploma in Information Technology, Computer Science, or a related field (or equivalent experience).

EXPERIENCE:

• Previous experience in IT support with a focus on AV systems is preferred in similar domain.
• Experience with Oracle Simphony Point of Sale system, SevenRooms Reservation Systems with Interfaces.

TECHNICAL SKILLS:

• Proficiency in Windows and Mac operating systems.
• Familiarity with network troubleshooting and configuration.
• Expertise in AV equipment, including soundboards, projectors, microphones, and video conferencing tools (e.g., Zoom, Microsoft Teams).
• Knowledge of Microsoft Office Suite and cloud-based applications.
• Basic understanding of cybersecurity practices.

SOFT SKILLS:

• Excellent problem-solving and multitasking abilities.
• Strong communication and interpersonal skills.
• High level of attention to detail and organization.

POSITION PURPOSE

The IT Specialist will support the IT team in ensuring the smooth operation of all IT systems, including hardware, software, and network infrastructure. The role involves troubleshooting issues, assisting in system maintenance, and providing technical support to employees to ensure optimal performance across the organisation.

ESSENTIAL FUNCTIONS / DAILY DUTIES TECHNICAL SUPPORT:

• Provide first-level support for IT-related issues, including hardware, software, and network troubleshooting.
• Assist the team with technical queries and provide guidance on system usage.
• Maintain an IT helpdesk, logging and tracking tickets to resolution in a timely manner.