IT Specialist at The Rasmussen Group Inc

Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hardware Support, Software Support, Network Troubleshooting, Mobile Device Support, Microsoft 365, VPN, Email Support, GPS/Fleet Tracking, Dispatch Platforms, Field Service Applications, User Account Management, Firewall Maintenance, Router Configuration, Switch Configuration, IT Asset Management, Cybersecurity Measures

Industry

Construction

Description

Description Description Rasmussen Group is seeking a hands-on IT Specialist to support the day-to-day technology needs of our growing organization. This role ensures our systems, devices, and communication tools operate efficiently and securely across office locations, job sites, and remote environments. The IT Specialist serves as a key support partner to employees in both office and field settings—troubleshooting issues, setting up equipment, and helping implement technology solutions that keep our operations running smoothly. If you enjoy solving problems, working directly with people, and being part of a team that builds and maintains essential infrastructure, this role is for you. What You’ll Do Provide first-level technical support for hardware, software, network, and mobile device issues Set up and configure computers, tablets, printers, and phones for office staff and job trailers Troubleshoot Microsoft 365, VPN, email, and industry-specific software platforms Support GPS/fleet tracking systems, dispatch platforms, and field service applications Maintain and update user accounts, permissions, and security groups Assist with installation and maintenance of routers, firewalls, switches, and other network equipment Track and manage IT assets including laptops, mobile devices, licenses, and software Maintain clear documentation of tickets, configurations, and processes Coordinate with third-party vendors for equipment orders and technical support Assist in implementing cybersecurity measures and backup procedures Support system upgrades, office expansions, and software rollouts Maintain regular and predictable attendance What We’re Looking For Associate degree in Information Technology, Computer Science, or related field (or equivalent experience), preferred 2+ years of experience in IT support or help desk environment Proficiency with Microsoft 365, Windows operating systems, networking fundamentals, and remote desktop tools Experience supporting both office and field users in fast-paced environments Familiarity with construction or trucking industry technology is a plus Strong troubleshooting and analytical skills Comfortable lifting and setting up computer equipment as needed Why Rasmussen Group At Rasmussen Group, we build and support the infrastructure that keeps communities moving. Our companies operate across construction, aggregates, ready-mix, and transportation industries—and technology plays a critical role in keeping our teams connected and productive. We offer: A stable, established organization with diverse operating companies A team-oriented environment where your work directly supports field operations Opportunities to grow your skills across multiple systems and business units Competitive compensation and benefits A culture that values safety, accountability, and teamwork Requirements Additional Requirements Valid driver’s license required Ability to travel to job sites and remote locations as needed Willingness to work nights or weekends when necessary Ability to pass post-offer drug testing, background check, and motor vehicle record (MVR) review Must wear required personal protective equipment (PPE) in designated areas in accordance with OSHA and/or MSHA standards Maintain a professional and courteous attitude with co-workers, supervisors, and the public Willingness to assist team members with additional duties as needed Additional Requirements: All offers are contingent upon successful post-offer drug testing, physical, background check, and motor vehicle record verification. Equal Employment Opportunity: The Rasmussen Group is an Equal Opportunity Employer. We welcome applicants of all backgrounds and experiences.

Responsibilities

The IT Specialist will provide first-level technical support for hardware, software, and network issues across various environments, including setting up and configuring equipment for office staff and job trailers. This role also involves troubleshooting platforms like Microsoft 365, supporting field service applications, and assisting with network equipment maintenance and cybersecurity implementation.