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IT Specialist at Wood & Huston Bank

Marshall, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Help Desk Support, System Administration, Troubleshooting, Disaster Recovery, User Training, Network Performance, Documentation, Inventory Management, Reporting Tools, Security Best Practices, Hardware Support, Software Support, Operating System Updates, Application Updates, Collaboration, Problem Solving

Industry

Banking

Description

Description The IT Specialist ensures reliable operation of workstations and peripheral systems, supports end users, and assists in maintaining network performance. Responsibilities include help desk support, system administration, and collaboration with IT leadership on updates and improvements. Requirements Key Responsibilities Provide help desk support for hardware, software, and user issues. Maintain and update workstations, peripherals, and related software. Deploy operating system and application updates in coordination with IT Administrator. Monitor help desk ticketing system and generate status reports. Troubleshoot and resolve hardware/software problems. Assist with disaster recovery and business continuity planning. Recommend and implement upgrades, patches, and new equipment. Maintain accurate inventory and documentation of hardware/software. Support network performance and assist with infrastructure installations. Develop system and database reports using reporting tools. Provide user training and ensure adherence to security best practices. Perform additional duties as assigned. Qualifications Associate degree in IT or related field and 2+ years of experience. Preferred certifications: Microsoft, Cisco, or equivalent. Strong understanding of IT concepts, best practices, and regulatory standards. Ability to follow established guidelines while exercising problem-solving skills. Excellent written, oral, and interpersonal communication skills.

Responsibilities

The IT Specialist provides help desk support for hardware and software issues while maintaining and updating workstations and peripherals. They also assist with network performance and collaborate with IT leadership on system improvements.