IT- Spezialist - Support
at
Fr. Fassmer GmbH and Co. KG
Berlin, Berlin, Germany
-
Full Time
Start Date
Immediate
Expiry Date
04 Jan, 27
Salary
2800000.0
Posted On
06 Oct, 26
Experience
1 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Information Technology & Services
Description
1st & 2nd Level Support: You handle IT requests and incidents via telephone, email or ticketing system – from quick solutions to targeted escalation to specialist departments.
Error analysis & problem solving: You systematically investigate the root causes of technical malfunctions and document your solutions clearly and understandably.
Responsibilities
1st & 2nd Level Support: You handle IT requests and incidents via telephone, email or ticketing system – from quick solutions to targeted escalation to specialist departments.
Error analysis & problem solving: You systematically investigate the root causes of technical malfunctions and document your solutions clearly and understandably.
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