You will support our customers with technical questions regarding the CRM solution CAS genesisWorld and handle complex support requests in 2nd and 3rd level support.
You analyze malfunctions and error messages, systematically investigate the causes, and find sustainable solutions as part of a team.
Responsibilities
You will support our customers with technical questions regarding the CRM solution CAS genesisWorld and handle complex support requests in 2nd and 3rd level support.
You analyze malfunctions and error messages, systematically investigate the causes, and find sustainable solutions as part of a team.
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