Full job description

• VOCO Headquarters
• Full-time

Do you love a challenge? Then become a dental technician!

We are among the world's leading manufacturers of medical devices for the dental industry and consider ourselves dental specialists – experts in high-quality dental materials. As an independent, owner-managed family business, we stand for creativity, innovation, and growth – driven by the expertise and passion of our employees. Our intensive research enables the development of materials that set global standards. Dental practices and laboratories both domestically and internationally rely on the quality of our broad product range.

To strengthen our IT team, we are looking for a dedicated and motivated IT Specialist / Application Support Specialist (m/f/d).

Your tasks

• Application support & maintenance: You will be responsible for maintaining and administering our central business applications (such as ERP, DMS or specialist software) and ensuring their smooth operation in daily operations.
• Process support & optimization: Working closely with the specialist departments, you will analyze existing processes and support their digital mapping and optimization within the system.
• First and second-level support: They are the central point of contact for technical or procedural questions, solve application problems, and conduct practical user training.
• Interfaces & Data Maintenance: You monitor and maintain the interfaces between different software systems, create evaluations/reports, and support efforts to ensure data quality.
• Project collaboration & releasing: You actively participate in the introduction of new software solutions, system expansions, as well as updates and release changes.
• Quality & System Documentation: You will support the documentation of system adjustments, processes and authorization concepts in accordance with internal guidelines.

Your qualifications

• Completed IT training (e.g., IT specialist (m/f/d) for application development or system integration), a degree in business informatics or a comparable qualification
• Initial or substantial practical experience in supporting enterprise applications (e.g., ERP, CRM, or DMS)
• Interest in business or production processes, as well as enjoyment in translating the requirements of specialist departments into IT solutions.
• Understanding databases (e.g., SQL for simple queries or evaluations) and interfaces is advantageous.
• Prior experience in quality management or documentation in a regulated environment (e.g., ISO 13485 / GxP) is welcome, but not a requirement.
• Strong service and customer orientation, a structured way of working, as well as open communication and teamwork skills.

This is what we offer you

• A challenging and responsible role in an internationally operating company
• Long-term perspective with development potential due to a positive business environment
• Great working atmosphere in a modern family business
• Numerous benefits such as flexible working hours, employee savings plans, Christmas and holiday bonuses, VOCO Food Lounge, EGYM Wellpass, childcare, and much more.
• You can find more exciting employee benefits on