IT Sr Software Engineer at Ford Global Career Site

Dearborn, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Leadership, Engineering Excellence, Mentoring, Design, Problem-Solving, Integrations, Iterative Development, Prioritization, Demand Management, Coordination

Industry

Motor Vehicle Manufacturing

Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are. Ford Service Reservation (FSR) and Lincoln Service Reservation (LSR+) provide a consistent and brand differentiated customer experience (CX) for Ford and Lincoln customers for scheduling and managing vehicle service appointments. The Dealer experience (DX) enables dealers to manage their Mobile Service and Pickup and Delivery appointments efficiently . The Mobile Service Technician Portal app enables the technician to view and manage their upcoming appointments. FSR/LSR+ needs technical leadership to ensure engineering excellence, work with other technical leaders and product management, and transform future service scheduling experiences for Ford and Lincoln customers and dealers. In this position... FSR/LSR+ needs technical leadership to ensure engineering excellence, work with other technical leaders and product management, and transform future service scheduling experiences for Ford and Lincoln customers and dealers.You will provide hands-on engineering leadership to a growing team driving the delivery of world-class, best-in-class CX for FSR/LSR+ users. This role requires a leader who can technically mentor team members, contribute directly to design, problem-solving, and integrations, and champion an iterative development approach and business partners on MVP delivery through careful prioritization, managing demand, and coordinating dependencies. This is a hybrid work opportunity which requires the selected individual to be onsite four days per week. Relocation assistance may be available for qualified candidates.

Responsibilities

Provide hands-on engineering leadership to a growing team driving the delivery of world-class customer experience for FSR/LSR+ users. Ensure engineering excellence and transform future service scheduling experiences for Ford and Lincoln customers and dealers.