In your new job as an IT Support Service Desk employee (m/f/d) - you:

• act as the first point of contact in the IT Service Desk for 1st level support
• They receive telephone inquiries and fault reports and process them professionally.
• We analyze the existing IT infrastructure and support the identification and realization of optimization potential.

She is distinguished by:

• Completed IT training or completed studies in (business) informatics or a related field/equivalent qualification
• Knowledge of Microsoft operating systems and applications such as Active Directory, Exchange, Teams, SharePoint or O365
• First practical experience gained in the IT Helpdesk or Service Desk
• advanced German skills
• good English skills