IT Stores & Configuration Support / Trainee Engineer at Thorn SDS

Farnborough, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organised, Proactive, Eager to Learn, Asset Management, Configuration Support, Auditing, Basic Engineering Tasks, Clear Communicator, Process-Driven, IT Interest, Hardware Handling

Industry

IT System Operations and Maintenance

Description

Join Our Team and Kick-Start Your IT Career! Are you looking to launch a hands-on career in IT with real opportunities to grow? As an I.T. Stores & Configuration Support – Trainee Engineer, you’ll play a vital role in keeping our technical operations running smoothly—managing hardware, supporting configuration activities, and ensuring that assets are tracked, maintained, and fully operational. This role is perfect for someone who is organised, proactive, and eager to learn. You’ll gain experience across asset management, configuration support, auditing, and basic engineering tasks, working alongside experienced IT professionals who will help guide your development. Initial training will take place at our Alton facility, followed by ongoing support at the Farnborough site as you grow into the role. Key Responsibilities Update and maintain the Asset Register Track movement of IT equipment Keep stores organised and secure Monitor stock levels and handle goods in/out Manage secure disposal of assets Conduct asset audits across multiple sites Produce reports and maintain documentation Assist with commissioning/decommissioning hardware & software Install/remove licences Support patching and basic on-site engineering Prepare kit for projects Assist with PAT testing (training provided) Escort visitors Escalate issues to the Team Leader Follow procedures accurately Physical Requirements This is an active role requiring the ability to: Lift and carry IT equipment (including on stairs and between floors) Work at height when needed Work safely in confined/restricted spaces (Training on manual handling, working at height, and confined spaces is provided.) Training & Development Essential (provided) CompTIA A+ Ongoing project-related security training Possible Future Training: CompTIA Network+ This role offers excellent progression into Level 1 Support or specialist configuration roles. Who We’re Looking For Highly organised and detail-focused Keen to learn and build an IT career Comfortable handling hardware Clear communicator and process-driven Eligible to maintain high-level security clearance IT interest or experience beneficial Must hold a full UK driver’s licence and be eligible for the company's vehicle insurance policy, which requires drivers to be 21, or over Benefits 25 days annual leave + bank holidays On-site parking, gym, and café Friday breakfast Employer pension contributions Group Life Insurance Dental & Health Cashback Plans Wellbeing services (GP, physio, savings benefits) Thorn wellbeing support contribution Cycle to Work Scheme Supported training & development Apply If you’re ready to build a solid foundation in IT and join a supportive team that values growth and initiative, we’d love to hear from you! All applicants must hold the Right to Work in the UK and already possess, or be eligible to obtain, a high level of National Security Clearance. Due to the nature of our business, your nationality, previous nationalities, and country of birth may influence the types of roles for which you are eligible. For more details, visit the GOV.UK website or click here.

Responsibilities

The role involves updating and maintaining the Asset Register, tracking IT equipment movement, and ensuring stores are organised and secure. Additional responsibilities include conducting asset audits, producing reports, and assisting with hardware and software commissioning and decommissioning.