IT Superintendent at Coeur Mining

Lovelock, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Technology, Team Leadership, Service Management, Infrastructure Oversight, Technical Troubleshooting, Communication, Risk Assessment, Process Improvement, Windows Infrastructure, Networking, Automation Systems, Radio Communications, Remote Connectivity, ITIL, Fleet Management Systems, GIS Systems

Industry

mining

Description

We Pursue a Higher Standard Coeur Mining, Inc. is a U.S.-based, well-diversified, growing precious metals producer with five wholly-owned operations: the Las Chispas silver-gold mine in Sonora, Mexico, the Palmarejo gold-silver complex in Chihuahua, Mexico, the Rochester silver-gold mine in Nevada, the Kensington gold mine in Alaska and the Wharf gold mine in South Dakota. In addition, the Company wholly-owns the Silvertip polymetallic critical minerals exploration project in British Columbia. Coeur Rochester is an open pit, heap leach silver and gold operation. The Rochester mine has the company’s distinct position as Coeur’s largest expansion investment project in its 95-year history. The expansion project initiated commercial production in Q1 2024 and is currently in ramp-up, targeting a tripling of production rates from historical. Additionally, Rochester has the largest silver reserve asset in the United States. Coeur Rochester has been an integral part of the local community for over 30 years and is committed to supporting its cultural heritage, educational programs, and health and wellness programs. Coeur Rochester employs approximately 450 mine engineers, geologists, front-line operators, exploration, and business leaders. Coeur Rochester prioritizes safety, teamwork, career development, and growth. If you want to grow your career in a progressive, team-oriented environment, apply today. About the Job: We are seeking a IT Superintendent for our Rochester operation near Lovelock, NV. This position will report to the Assistant General Manager. The successful candidate will be primarily responsible for leading and managing all Information Technology operations at the Rochester mine site. Responsibilities: Leadership & Team Development * Directly supervise and coach a cross-functional Rochester IT team, including roles covering end-user support, network administration, radio and fleet system support, and systems administration. * Build and focus the team culture on proactive service management, documentation, and preventive maintenance. * Partner with Corporate IT leadership to standardize operations and implement global IT strategies at the site level. Operations & Service Management * Own Rochester IT uptime and resilience, particularly for critical systems supporting production, fleet automation, communication, and safety. * Ensure prompt, visible incident response with root cause analysis and follow-through. * Enforce use of ticketing and change management systems to improve service transparency and reduce shadow work. Infrastructure & Technical Oversight * Oversee Rochester IT infrastructure including servers, switches, wireless infrastructure, and interconnectivity with enterprise systems. * Lead coordination and escalation efforts for issues involving corporate-managed systems (e.g., authentication services, licensing systems). * Act as a hands-on technical resource when needed, especially during complex troubleshooting or project escalations. Stakeholder Engagement * Communicate clearly and regularly with Rochester leadership, department managers, and project owners to manage IT expectations, timelines, and resource constraints. * Participate in operational planning to ensure IT needs (connectivity, licenses, access, etc.) are included from the start. Strategic Planning & Continuous Improvement * Assess Rochester IT risks and propose upgrades, redundancy plans, or staffing models to improve performance and resilience. * Contribute to long-term roadmap development and cost-justified capital planning in collaboration with Corporate IT. * Drive standards around documentation, escalation protocols, and ownership clarity (RACI) to improve consistency and reduce key-person dependencies. Required Qualifications & Skills: Education & Experience: * Bachelor’s degree in information technology, Computer Science, MIS, or a related field. Equivalent experience will be considered. * 15+ years of professional IT experience with at least 5 years in a leadership role overseeing technical staff and infrastructure operations. * Demonstrated success leading IT teams in remote or industrial settings, especially where uptime, communication, and coordination are mission critical. * Hands-on expertise in Windows-based infrastructure, networking (LAN/WAN/Wireless), endpoint management, and infrastructure monitoring tools. * Strong understanding of the IT needs specific to 24/7 industrial or operational environments (e.g., automation systems, radio communications, remote connectivity). * Track record of improving service delivery, process maturity, and team accountability. * Excellent interpersonal and communication skills; ability to bridge technical concepts and business value for non-technical stakeholders. Preferred Qualifications: * Mining, manufacturing, or utilities sector experience. * Familiarity with fleet management systems, GIS systems, radio systems, and remote monitoring technologies. * Experience working within a matrixed organization with both functional and operational reporting lines. * ITIL or other IT service management certifications. Additional Information: * Relocation available for certain positions * Full benefits on day 1 (medical, vision, dental, employee assistance program, Teladoc service) * 6% dollar-for-dollar employer match to 401k or Roth, immediate vesting * Flexible schedule * Bus service from Lovelock, Fallon, and Winnemucca * Travel pay for those outside of bus service It is the policy of Coeur Mining, Inc. and its direct and indirect United States subsidiaries (the “Company”) to provide equal opportunity employment to all Employees and applicants for employment. No person working at the Company's facilities in the United States is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or veteran status.

Responsibilities

The IT Superintendent will lead and manage all Information Technology operations at the Rochester mine site. Responsibilities include supervising the IT team, ensuring system uptime, and engaging with stakeholders to meet IT needs.