IT Supervisor at Accor

, Kiên Giang Province, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Management, Team Leadership, Project Management, Technical Support, Problem Solving, Data Analysis, Communication, Cybersecurity, Cloud Computing, Risk Management, IT Policies, Vendor Management, Disaster Recovery, Business Continuity, IT Infrastructure, Analytical Skills

Industry

Hospitality

Description

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking a highly skilled and innovative IT Supervisor to join our dynamic team in Phu Quoc, Vietnam. As a key member of our IT department, you will be responsible for overseeing daily IT operations, managing technical projects, and ensuring the efficiency and security of our IT infrastructure. Lead and mentor a team of IT professionals, fostering a collaborative and supportive work environment Develop and implement IT policies, procedures, and best practices to optimise system performance and security Oversee the maintenance, configuration, and reliable operation of computer systems, networks, and other IT infrastructure Manage IT projects from conception to completion, ensuring timely delivery within budget Analyse and resolve complex IT issues, providing technical support to end-users when necessary Collaborate with other departments to align IT strategies with organisational goals Monitor and report on IT system performance, security, and user satisfaction Implement and maintain disaster recovery and business continuity plans Stay abreast of emerging technologies and industry trends to drive innovation within the organisation Manage vendor relationships and negotiate contracts for IT services and equipment Ensure compliance with relevant IT regulations and standards Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field Proven experience in IT management, with at least 2-3 years in a supervisory role Strong leadership and team management skills, with the ability to motivate and develop staff In-depth understanding of IT operations, infrastructure, and management systems Excellent problem-solving skills with a detail-oriented and analytical approach Proficiency in data analysis and report generation Strong communication and interpersonal abilities, with the capability to explain technical concepts to non-technical stakeholders Experience with project management methodologies and IT service management frameworks Knowledge of cybersecurity best practices and risk management Familiarity with cloud computing technologies and infrastructure management Ability to make quick, informed decisions in a fast-paced environment Proficiency in IT-specific software and systems Relevant IT certifications (e.g., ITIL, CompTIA, CISSP) would be advantageous Fluency in English required; Vietnamese language skills highly desirable Flexibility to work varying shifts, including occasional weekends and holidays, to support critical IT operations Additional Information What awaits you... The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

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Responsibilities

The IT Supervisor will oversee daily IT operations, manage technical projects, and ensure the efficiency and security of the IT infrastructure. They will lead a team of IT professionals and develop IT policies and procedures to optimize system performance.