IT Supervisor at Minor International

Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Windows Servers, Network Infrastructure, Database Backup, IT Support, Systems Administration, Customer Orientation, Attention to Detail, Organizational Skills, Communication Skills, Hardware Knowledge, Software Knowledge, Project Implementation, Hotel Operations, Emergency Procedures, Capacity Studies

Industry

Hospitality

Description

Company Description Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary. Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais. Job Description Provide troubleshooting assistance for PCs, servers, and other IT-related issues for end-users across the hotel. Conduct routine system health checks and capacity studies to ensure optimal performance of servers and network infrastructure. Be knowledgeable of hotel fire, life safety, and emergency procedures, ensuring all IT operations are in line with safety protocols. Install, test, and configure new workstations, peripheral equipment, and software, assisting with PC setup, IT systems, and user access during onboarding. Troubleshoot and resolve in-house guest IT issues, ensuring smooth access to internet and other digital services. Support, manage, and administer Windows Servers, ensuring they run efficiently. Proven experience in Hotel IT support and systems administration. Strong troubleshooting skills, especially with Windows-based environments. Knowledge of network infrastructure, server management, and database backup practices. Ability to assist with onboarding and IT setup for new employees and users. Understanding of hotel operations and technology integration. Ability to work under pressure and maintain service standards. Attention to detail and proactive approach to resolving IT issues. Ability to stay organized and manage multiple tasks simultaneously. Attend all briefings, meetings, and training sessions as assigned by hotel management. Maintain a high standard of personal appearance and hygiene at all times, representing the hotel’s professional image. Qualifications Bachelor's degree in Information Technology or related field, or relevant certifications. Preferable prerequisite is 02-03 years' experience in hotel business. Knowledge in computer Hardware, Software, Data Base, and Networking. Good communication skills Well experienced in systems design, analysis and project implementation, central reservation system, back office modules and interfaces. Proactive and customer-oriented professional.

Responsibilities

Provide troubleshooting assistance for IT-related issues and conduct routine system health checks to ensure optimal performance. Support and manage Windows Servers while assisting with onboarding and IT setup for new employees.