Location: Sydney, Nova Scotia, Canada
Term: Full Time
Anticipated Start Date: As soon as possible
Type: In Office

ABOUT US: PROTOCASE & 45DRIVES

Protocase and 45Drives are sister companies working together to transform how engineers, innovators, and organizations bring big ideas to life. At Protocase, we specialize in custom sheet metal enclosures, panels, and precision parts—crafted with speed, quality, and ingenuity for some of the brightest minds in science, technology, and engineering. Born from this same spirit of innovation, 45Drives is reshaping the data storage industry by offering cutting-edge, open-source storage solutions that are powerful, affordable, and built to scale.
While our products may be different, our approach is the same: We work differently. We challenge convention, move fast, collaborate deeply, and make the impossible possible. If you’re looking for a role where your contributions matter and your ideas are valued, you’ll thrive here.

LEARN MORE ABOUT US HERE:

https://workdifferently.info/

ABOUT THE OPPORTUNITY

We’re looking for a hands-on, forward-thinking IT Supervisor to lead a growing team and keep our technology environment resilient, secure, and high-performing. You’ll step into a pivotal leadership role with real impact.

Some key responsibilities include:

• Lead and mentor a capable IT team, fostering a culture of ownership, initiative, and continuous improvement.
• Take full accountability for the architecture, performance, reliability, and evolution of IT systems across the organization.
• Make strategic decisions on infrastructure, security, and system design in alignment with business goals.
• Champion a proactive approach to IT—identify and implement improvements before problems arise.
• Act as a key point of contact for all technology-related decisions and cross-department collaboration.
• Ensure reliable uptime, effective helpdesk performance, and robust data security measures.
• Coach and develop IT team members while holding yourself and others to a high standard.

EDUCATION:

• A degree or diploma in Computer Science, Information Systems, or a related field is an asset—but what matters most is your real-world experience and ability to lead.

EXPERIENCE:

• 2+ years in IT roles, including at least 2 years in a leadership or supervisory capacity.

SKILLS:

• A leadership style grounded in clarity, follow-through, and accountability.
• Experience managing change and leading teams through transitions or upgrades.
• Strong interpersonal skills and ability to coach, support, and motivate a team.
• Hands-on knowledge of IT systems, infrastructure, networking, and cybersecurity.
• Excellent prioritization and decision-making under pressure.
• Excellent written and verbal communication skills.
• Self-motivated, resourceful, and results-driven with a strong sense of ownership.
• Solutions-oriented mindset with a drive to improve systems and processes.

• Lead and mentor a capable IT team, fostering a culture of ownership, initiative, and continuous improvement.
• Take full accountability for the architecture, performance, reliability, and evolution of IT systems across the organization.
• Make strategic decisions on infrastructure, security, and system design in alignment with business goals.
• Champion a proactive approach to IT—identify and implement improvements before problems arise.
• Act as a key point of contact for all technology-related decisions and cross-department collaboration.
• Ensure reliable uptime, effective helpdesk performance, and robust data security measures.
• Coach and develop IT team members while holding yourself and others to a high standard