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IT Support Admin at ACTIVEFENCE INC

Ramat Gan, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Sys Admin, Google Workspace, Network Design, Troubleshooting, MacOS, Windows 10, Windows 11, Okta, FreshService, Jamf, Scripting Languages, AWS Workspaces, Communication Skills, Attention to Detail, Automation

Industry

Software Development

Description

Description Join our fast-growing IT Support team as an IT Support Admin, working with cutting-edge technologies in a dynamic environment. Your responsibilities will include: Maintaining and improving the company's systems infrastructure with a focus on security protocols. Providing global service and support to end-users and partners across multiple sites. Resolving complex and escalated support issues. Managing user lifecycles (onboarding/offboarding) and automating related processes. Implementing automation to enhance user experience and IT productivity. Requirements At least 3 years of proven experience in an IT support or Sys Admin role (must-have). Deep knowledge and hands-on experience with Google Workspace (G-suite) platform (must-have). Experience with network design infrastructure and configuration (must-have). Hands-on experience with troubleshooting and supporting MacOS and Windows 10/11 devices (must-have). Experience working with Okta, our core system (must-have). Experience with FreshService and Jamf (significant advantage). Experience with scripting languages (PowerShell, Python, Bash) (advantage). Experience working with AWS Workspaces platform (advantage). Service-oriented with excellent verbal and written communication skills and a high level of English. Well-organized with strong attention to detail. Ability to learn and implement new technologies. Willingness to be available 24/7 for urgent requests, including weekends. Passion for new AI technologies, driven by innovation, and experience with automated processes. About ActiveFence None

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Responsibilities

The IT Support Admin will maintain and improve the company's systems infrastructure with a focus on security protocols while providing global service and support to end-users and partners. Responsibilities also include resolving complex support issues and managing user lifecycles.