Welcome to one of Europe’s most exciting New Space companies, creating the world’s first fully connected mesh network in the sky. We are an international team of experts and engineers who have spent their careers expanding the boundaries and potential of space, now united in pursuit of a single vision. We value trust, open communication and collaboration to achieve the best results together.
Now we are looking for the best talents for our headquarter in Munich to help us make our vision come true.

YOUR MISSION

Working as part of our talented corporate IT team, we are seeking a skilled and customer-focused IT Support Administrator to provide comprehensive support for our Microsoft 365 environment. You’ll play a crucial role in ensuring our employees have a seamless and productive experience with Microsoft’s suite of tools, resolving technical issues, and maintaining the overall health of our collaboration and communication systems.This includes:

• Microsoft 365 Support:
• Provide first- and second-level technical support for all Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.)
• Troubleshoot user issues related to email, calendar, file sharing, collaboration, and communication within the M365 ecosystem
• Assist with user account management, including onboarding, offboarding, and password resets
• Monitor and maintain the health of the Microsoft 365 environment, ensuring optimal performance and reliability
• Device and Application Support:
• Configure and troubleshoot Microsoft 365 applications on various devices (laptops, desktops, mobile)
• Assist with software installations, updates, and patches for Microsoft 365-related applications
• Provide basic troubleshooting for hardware and software issues on user devices
• Documentation and Knowledge Sharing:
• Create and maintain clear and concise documentation for Microsoft 365 processes, procedures, and troubleshooting guides
• Contribute to the knowledge base and share expertise with the IT team
• Train users on new features and best practices within the Microsoft 365 environment

ABOUT US

Rivada Space Networks is deploying the Outernet: the first unified global communications network. Rivada’s global low-latency point-to-point network of 600 low earth orbit (LEO) satellites is a unique next-generation constellation combining inter-satellite laser links with advanced onboard processing and routing to create a ubiquitous optical mesh network in space. This “orbital network,” in which data stays in space from origin to destination, creates an ultra-secure satellite network with pole-to-pole coverage, offering end-to-end latencies much lower than terrestrial fiber over long distances. And by routing traffic on a physically separated network, it provides a layer of defense for any organization that needs to securely share data between widely distributed sites.
Job Type: Full-time
Pay: 55.000,00€ - 65.000,00€ per year
Work Location: Hybrid remote in 80538 München
Application Deadline: 30/06/202

• Microsoft 365 Support:
• Provide first- and second-level technical support for all Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.)
• Troubleshoot user issues related to email, calendar, file sharing, collaboration, and communication within the M365 ecosystem
• Assist with user account management, including onboarding, offboarding, and password resets
• Monitor and maintain the health of the Microsoft 365 environment, ensuring optimal performance and reliability
• Device and Application Support:
• Configure and troubleshoot Microsoft 365 applications on various devices (laptops, desktops, mobile)
• Assist with software installations, updates, and patches for Microsoft 365-related applications
• Provide basic troubleshooting for hardware and software issues on user devices
• Documentation and Knowledge Sharing:
• Create and maintain clear and concise documentation for Microsoft 365 processes, procedures, and troubleshooting guides
• Contribute to the knowledge base and share expertise with the IT team
• Train users on new features and best practices within the Microsoft 365 environmen