From humble beginnings in 2011, Evolution Mining is now a leading gold producer, operating six mines across Australia and Canada. Enacting our vision to be inspired people creating a premier global gold company, we are indeed a bold team with a bright future. Our operational diversity offers our employees access to many experiences and career opportunities within the one company. So, whether you choose to work at one of our underground or open pit operations, explore for our future as part of our Discovery team, or join our Group Office, we know you’ll have a bright future with us.
About Mungari
At Mungari, now with a mine life through to 2038, our people have a longer future with opportunities to grow. With underground and open pit mining, and an expansion of the processing plant underway, the operational diversity and unique work experience is great for building and uplifting careers. Located in the Western Australia Goldfields, enjoy our close-knit communities and local lifestyles.
Your Benefits
At Evolution, we support, develop and reward everyone who chooses to be a part of our bright future. Your benefits include relocation assistance, salary packaging (i.e. novated car leasing, remote area housing), life insurance and income protection, employee share scheme, short term incentives, referral bonuses, recognition program, study assistance and local employee benefits.
This position will only be offered to those who reside locally to Kalgoorlie or are willing to permanently relocate. Relocation support can be provided. The roster is a continuous 5:2:4:3 (10-hour day) roster.
We understand that flexible work means something different to everyone and encourage you to have a conversation about the flexible work options available.
About the role
The IT Support Analyst (Level II) provides on-site and remote technical support across a large mine site, troubleshooting desktop, application, network, and mobile device issues. This role ensures timely resolution of IT incidents by working closely with external support providers and internal teams. A strong customer focus, problem-solving mindset, and ability to work in a fast-paced environment are essential.
Responsibilities include desktop support for client-server applications, web applications, Microsoft applications, Windows OS, and geology software. The role also involves user account management in on-premise and Azure Active Directory, deploying and maintaining the Standard Operating Environment using Windows Autopilot, and supporting collaboration tools such as Teams video conferencing and Mitel telephony. The analyst will also oversee the deployment and maintenance of iOS and Android mobile devices. Security responsibilities include preliminary assessments of cybersecurity incidents, such as malware and phishing threats, maintaining malware protection on all desktop and mobile devices, and escalating issues when necessary. Additional duties include maintaining IT documentation, managing asset registers, and supporting site-based technology projects to ensure efficient IT operations. The analyst will also contribute to process optimization initiatives aimed at improving IT service delivery. Participation in an on-call roster is required to provide after-hours IT support. The analyst will also ensure compliance with health, safety, and security standards, while promoting IT as a trusted and valued technology partner within the organization.

Please refer the Job description for details