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IT Support Analyst - onsite at NTT DATA

, Northern Ireland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Troubleshooting, Desktop Support, Notebook Support, Printer Support, Windows, Linux, Unix, A+ Certification, Customer Service, Preventive Maintenance, System Configuration, Hardware Platforms, Installation, Implementation, Maintenance

Industry

IT Services and IT Consulting

Description

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals. Installs, maintains and optimizes desktop /notebook configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. Instructs customers in the operation and maintenance of the system.

Responsibilities

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.