IT Support Analyst at pwc

Wellington, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Degree, Customer Service Skills, Troubleshooting, Best Practices, Productivity Tips, Training, Documentation Management, Continuous Improvement, Communication Skills, Problem Solving, Listening Skills, Relationship Building, Analytic Skills, Application Support

Industry

Professional Services

Description

Management Level Associate Job Description & Summary Kia Ora, At PwC, our purpose is clear: to build trust in society and solve important problems. Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong. Here, you’ll work with world-leading technology - including A.I. - bringing your people-focussed skills and experience to deliver outcomes that matter. This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa. Ngā kōrero mō tēnei tūranga / About the role As part of our internal IT support services team (NZiT) you will be a representative and champion for all technology and applications, providing support and advice to the wider business and staff. Some of your key responsibilities will include: Being the first point of contact either onsite or by phone, ticketing system or email re staff IT issues Troubleshooting and helping staff get ahead with best practices, and productivity tips Providing training on existing and new hardware and applications Supporting and delivering technology tasks Managing documentation and continuous improvement of knowledge base for NZiT staff as well as customers After hours support on a rostered basis Ngā pūkenga ka kawea mai e koe, ka whakawhanakehia rānei i tēnei tūranga / Skills you will bring or develop in this role As a frontline and onsite contact in our PwC Wellington office, we are seeking an individual who can bring their passion for technology along with their exceptional customer service skills, to provide a great experience to our staff. You will be working alongside a senior team member who is an expert in their field so you will be provided with the support and training to be a tech savvy go-to within the firm. Ideal applicants will have: IT degree or related IT qualifications Excellent communication (verbal and written) skills Strong problem solving and listening skills Ability to quickly build strong working relationships Strong analytic skills for Application Support Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals Growth - Global network; leadership development; A.I. tools and training; formal learning pathways Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies) Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems. Flexibility - Flexible working; supportive coaching culture Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave Mo te aha tāu e tatari ana? / What are you waiting for? Hit Apply now. To learn how you can grow and shine in your career at PwC, visit our careers site at https://www.pwc.co.nz/careers.html. Grow here. Go further. Travel Requirements Not Specified Available for Work Visa Sponsorship? No Job Posting End Date January 23, 2026 Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.

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Responsibilities

As part of the internal IT support services team, you will provide support and advice to staff regarding technology and applications. Key responsibilities include troubleshooting IT issues, providing training, and managing documentation.