IT Support Analyst at Quanta Infrastructure Solutions Group LLC
Birmingham, AL 35243, USA -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

0.0

Posted On

28 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

About Us:
QISG leverages Quanta’s comprehensive resources to deliver collaborative solutions for our partners’ energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.
Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.
About this Role:

Responsibilities
  • Provide first-line support for IT hardware, software, and engineering software.
  • Install, configure, and maintain engineering software including AutoCAD AEC Suite, Navisworks, Inventor, PLS-CADD, ArcGIS, FAD Tools - and license key management.
  • Image, configure, and repair Dell and Lenovo devices, including high-powered engineering laptops.
  • Support Active Directory and Microsoft 365 administration.
  • Deploy and manage laptops using SCCM or Intune; support cloud services (Intune for end-users, Azure for file storage, VMs, servers, and infrastructure).
  • Troubleshoot VPN connectivity (Cisco AnyConnect) and mobile devices.
  • Manage onboarding/offboarding, hardware inventory, asset tracking, and lifecycle refreshes.
  • Deliver excellent in-person, phone, and video support—including for executives and occasional after-hours needs.
  • Document solutions and contribute to IT knowledge bases.
  • Travel up to 30% to support regional offices
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