IT Support and System Co-op at Weber Manufacturing Technologies Inc MasterGrain Division

Midland, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Windows Server Administration, Active Directory, Network Troubleshooting, TCP/IP, DNS, DHCP, Microsoft Azure, Helpdesk Management, System Documentation, Hardware Deployment, Security Monitoring

Industry

Machinery Manufacturing

Description

Join Weber Manufacturing Technologies Inc., a trailblazer since 1962! Based in Midland, Ontario, we began by mastering precision tooling in the Automotive industry and have since revolutionized it with our groundbreaking Nickel Vapor Deposition (NVD) technology. In 1989, we pioneered the Nickel Tooling Technology Division, selling our first NVD nickel shell in 1991.By 2000, we were the only ones in the world running our own NVD operations onsite. We took the automotive world by storm, producing molds for luxury cars like Mercedes-Benz using our exclusive NVD technology. Our acquisition by Zynik Capital Corp. in 2007 further fueled our innovation and growth.In 2008, we reshaped the fiberglass entry door market with our unique MASTERGRAIN™ brand, capturing intricate details in woodgrain like no other technology. Today, we’re not just about doors; we’re shaping luxury automotive, aerospace, and building products globally with our state-of-the-art NVD technology. Be part of a team that’s redefining industries and pushing boundaries! About the Role This co-op placement puts you inside a hands-on IT environment supporting real infrastructure in an active manufacturing setting. Working alongside our System Administrator and IT team, you will contribute to helpdesk support, system maintenance, and infrastructure projects. From resolving end-user issues to assisting with server administration and security monitoring, this role gives you broad exposure to enterprise IT operations and the kind of practical experience that classroom labs can only approximate. What You Will Do Provide first- and second-level technical support to end users, troubleshooting hardware, software, network, and account issues. Monitor and work through the helpdesk ticket queue, documenting issues, troubleshooting steps, and resolutions to build a shared knowledge base. Assist with the administration of Windows servers and user accounts, including Active Directory, access provisioning, and password management. Support the maintenance and monitoring of core network infrastructure components including switches, DNS, and DHCP. Help track recurring issues and contribute ideas for long-term fixes or process improvements. Assist with IT projects such as system upgrades, hardware deployments, and application migrations. Support the documentation of IT processes, procedures, and system configurations. Assist with monitoring security policies and flagging anomalies or access control gaps for review. Collaborate with vendors and internal teams to coordinate hardware and software support requests. Shadow the System Administrator on escalated issues to build knowledge of complex infrastructure troubleshooting. What You Will Bring Currently enrolled in a post-secondary program in Information Technology, Computer Science, Network Administration, or a related field. Foundational understanding of Windows operating systems, networking concepts (TCP/IP, DNS, DHCP), and basic server administration. Familiarity with cloud concepts (Microsoft Azure or similar) is an asset. Strong problem-solving instincts and a methodical approach to troubleshooting. Comfortable working independently and managing multiple tasks with competing deadlines. Clear written and verbal communication skills – able to explain technical issues to non-technical users. Eager to learn, ask questions, and take initiative in a fast-paced environment. Candidate should be on-site from Monday to Friday. What You Will Gain Real-world experience supporting enterprise IT infrastructure in a manufacturing environment. Hands-on exposure to Windows Server administration, Active Directory, and cloud platforms (Azure). Practical experience with ticketing systems, IT documentation, and service desk best practices. Mentorship from an experienced System Administrator with deep infrastructure and security knowledge. Exposure to IT project work including system migrations, upgrades, and vendor coordination. A strong technical foundation to build toward roles in systems administration, network engineering, or IT infrastructure.

Responsibilities

Provide first- and second-level technical support to end users while assisting with Windows server administration and network infrastructure maintenance. Support IT projects, security monitoring, and the documentation of system configurations in a manufacturing environment.