ARE YOU A TECH ENTHUSIAST WHO LOVES SOLVING PROBLEMS AND WANTS TO TURN YOUR PASSION INTO A CAREER?

Baltic Apprenticeships are excited to be working with CapNet to recruit an IT Support Apprentice to join their dynamic team.
For over 20 years, CapNet has been more than just an IT partner — they act as an extension of our customers’ businesses, managing thousands of end users across a wide range of industries. From professional services to education, manufacturing, and beyond, our goal is simple: to keep information systems running smoothly so businesses can thrive.

They deliver end-to-end managed services that cover every corner of IT:

• 1st line IT support for day-to-day issues
• Hardware and software supply, installation, configuration, and maintenance
• Networking and Active Directory management
• Broadband and connectivity solutions
• VoIP telephone systems to keep teams connected
• Cybersecurity best practices to keep systems secure
• Endpoint management tools that monitor, protect, and optimise every device
• Ongoing support and continuous improvements that keep users at their best

As an IT Support Apprentice, you’ll be at the frontline of this work — learning how to support end users, maintain systems, enhance cybersecurity, and deliver real solutions that make a difference. Alongside your role, you’ll work towards a Level 3 IT Support Apprenticeship, delivered by Baltic Apprenticeships.
This is the perfect opportunity if you’re curious, motivated, and ready to grow your skills with real-world experience — all while learning from experts who’ve been shaping IT services for over two decades.

DESIRED QUALITIES, SKILLS AND KNOWLEDGE:

• Keen interest in Information Technology
• Passionate about building a long term career in IT
• Customer service skills and confidence
• Problem Solving Skills
• Grade 5/C in English / 4/C in Maths GCSE

Please refer the Job description for details