Our client is now seeking a personable and enthusiastic IT Support Apprentice to join our small, hardworking, and busy technical support team. This is a very varied and exciting role covering many different technologies, inhouse and third party systems. Apprenticeship summary

Annual wage

• £18,000 a year

WHAT TRAINING WILL THE APPRENTICE TAKE AND WHAT QUALIFICATION WILL THE APPRENTICE GET AT THE END?

The classroom training for the Information Communications Technician (ICT):

• Level 3 apprenticeship comprises of 4 modules. Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer
• The full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place.
• This can either be in the workplace or at home
• The class sizes are small (Max 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers
• Level 3 Information Communications Technician qualification upon successful completion of the apprenticeship

REQUIREMENTS AND PROSPECTS

Desired skills and personal qualities

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Outstanding listening and communication skills
• Highly organised and ability to multitask.
• The ability to analyse information with a view to making informed decisions.
• Good team player with ability to work under own initiative.
• Adaptable and flexible to business demands

Qualifications

• GCSE or equivalent English (Grade A*-C/9-4) essential
• GCSE or equivalent Maths (Grade A*-C/9-4) essential

Please refer the Job description for details