THE POSITION

We are looking for a motivated IT Support Coordinator to join our dynamic team. In this role, you will play a crucial part in maintaining and improving our IT systems, ensuring smooth operations across our hotels.
Odyssey Hotel Group is rapidly expanding, and this means plenty of opportunities to optimize and innovate. AI, cloud migration, and automation in ERP, POS/PMS, and CRM tools are just some of the exciting areas where you can make an impact. If you are a tech-savvy professional looking to grow in the hospitality sector, this is your chance!

YOUR KEY RESPONSIBILITIES

• Provide technical support and troubleshooting for hotel and headquarter staff.
• Manage and resolve IT incidents efficiently to ensure minimal disruption to operations.
• Monitor hardware, software, and system performance metrics.
• Collaborate with the IT team to optimize service levels and incident management processes.
• Participate in innovative projects, including AI integration and cloud migration.
• Ensure the security and integrity of IT systems and data.

WHY THIS ROLE AT ODYSSEY?

• Attractive benefits package.
• Employee discount rates in more than 8000 hotels, for you and your family.
• Your personal development taken seriously. You have the option to grow within our diverse hotel brands and our headquarters.
• Access to diverse resources through Alleo for personal well-being support.
• Room for your ideas and creativity - your vision is important to us.
• Working from beautiful locations.
• Working in a dynamic and expanding work environment where no day is the same.
• A culture where great colleagues become true friends.
• Diversity in the work and tasks and getting involved in projects.
• The chance to work with a dynamic and innovative team in a leading hospitality company.