JOIN A FAST-PACED AUTOMOTIVE POWERHOUSE — BRING YOUR IT SKILLS TO THE FAST LANE!

Woodbine GM and Kaizen Automotive Group are looking for an IT Support Technician to join our high-performing team at one of the most respected automotive groups in Etobicoke. This is your chance to combine your passion for technology with the excitement of the automotive industry — supporting cutting-edge systems that keep our dealerships running smoothly and our teams firing on all cylinders. If you’re ready to shift your IT career into high gear, the Kaizen Automotive Group wants to talk to you about a new opportunity with our team! APPLY TODAY!
At Kaizen Automotive Group, we’ve built a reputation for excellence through our commitment to continuous improvement, employee empowerment, and a customer-first mindset. With a growing portfolio of brands and expanding presence across Canada and the United States, we offer exciting opportunities for individuals looking to be part of a dynamic, award-winning team. Joining Kaizen Automotive means you will have the opportunity to work alongside talented professionals in a supportive environment that fosters growth, innovation, and success. If you’re passionate about cars, committed to quality work, and ready to take your automotive career to the next level, the Kaizen Automotive Group wants to hear from you!

As a family-owned and operated company, the Kaizen Automotive Group is committed to providing our team members with access to the benefits and support they need along their professional journey to feel happy, healthy and valued. That is why our team is proud to provide the following benefits as options for our Full-Time employees:

• Competitive Compensation
• Supplemental Medical Coverage
• Dental and Vision Plans
• Discounted Prescription Coverage
• Company Pension
• Paid Time Off
• Short and Long-Term Disability
• Paid Life Insurance
• Employee and Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development & Certification Assistance
• Company Wide Appreciation Events & Contests
• And SO MUCH MORE!

SUMMARY OF FUNCTION:

Reporting to the IT Operations Manager, as an IT Support Technician, you will be working with users to ensure their technology requirements are met and that the policies, processes, and strategies of the IT department are followed and adhered to. Our goal is to provide excellent service as we seek to give added value to the users in our organization.

TECHNICAL REQUIREMENTS:

• Minimum 4 years’ experience
• Experience Administrating SharePoint in Office365
• PowerShell Experience necessary
• Experience supporting Microsoft Windows OS and Office suite including Office 365 and OneDrive.
• Experience in supporting and maintaining Windows Active Directory, Microsoft Office 365, SharePoint Online, and other line-of-business software.
• Printer setup and configuration; Server maintenance and backup.
• Some experience with software deployment and monitoring technologies such as Microsoft Intune would be beneficial but not mandatory.
• Ability to learn and support Line-of-Business applications
• Documentation skills
• Microsoft & other related certifications would be ideal but not mandatory.

PERSONAL REQUIREMENTS:

• Effective communication and interpersonal skills; speak, read, and write fluently in English
• Experience working in a team-oriented, collaborative environment
• Self-Starter, requires minimal supervision, follow directions well
• Willingness to learn new skills and explore innovative technologies
• Position requires some travel, so reliable transportation and a Driver’s License is required.
• Position includes on-call work
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  IT Service Desk Support, IT Support Specialist, Service Desk Analyst, Help Desk Technician, Desktop Support Engineer, IT Support Engineer, Tier 2, Level 2, Desktop Administrator
  Job Type: Full-time
  Pay: $55,000.00-$70,000.00 per year

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Mileage reimbursement
• On-site parking
• Paid time off
• Store discount
• Vision care
• Wellness program

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Application question(s):

• Will you require future sponsorship to maintain eligibility to work in Canada?

Work Location: In perso

• Day to day operational support of PCs and laptops, including hardware and software troubleshooting.
• Phone, remote and Site support of end-users and systems
• Support and administration of Office 365, especially SharePoint Online and related computing environments such as MS Power Suite, also including on-premises servers, storage, etc.
• Installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
• Ensure that all IT interactions are recorded, and all issues are followed through to resolution.
• Provide users with status updates and, as necessary, escalate problems for resolution as required.
• Install new software releases, system upgrades, evaluate and install patches and resolve software related problems, including Microsoft Office, Office 365, Microsoft Azure.
• Use of Powershell scripting in support of IT initiatives - design and code a bonus
• Plan and perform appropriate procedures, documentation, inventory assessment, and other procedures related to IT.