IT Support at Elite Talent

Baghdad, Baghdad Governorate, Iraq -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Networking Fundamentals, Operating Systems, Technical Troubleshooting, System Diagnostics, Network Connectivity, Hardware Troubleshooting, Software Troubleshooting, System Integration, System Security, Backups, Documentation, Analytical Thinking, Communication Skills, Technical Support

Industry

Entertainment Providers

Description

We are seeking a skilled IT Support professional to assist in maintaining the organization’s IT infrastructure and ensuring the smooth operation of computer systems and networks. The role involves providing technical support, troubleshooting hardware and software issues, maintaining network connectivity, and supporting the integration and operation of various systems and devices. The ideal candidate should have a solid understanding of networking fundamentals, operating systems, and technical troubleshooting. Provide technical support for computer systems, hardware, and software. Diagnose and resolve technical issues and system malfunctions in a timely manner. Monitor and maintain network connectivity and basic network infrastructure. Install, configure, and maintain operating systems and required applications. Perform system troubleshooting and technical diagnostics for users and internal systems. Support the integration and connectivity of various IT systems and devices. Assist in maintaining system security, updates, and backups. Maintain IT documentation, system logs, and troubleshooting records. Coordinate with internal teams to ensure proper operation of IT systems and services. Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field. 4–6 years of experience in IT support, networking, or system administration. Practical experience with network troubleshooting and system diagnostics. Familiarity with Windows operating systems and basic network configurations. Experience working with system connectivity and device integration is preferred. Ability to diagnose and resolve technical issues efficiently. Skills Networking fundamentals and troubleshooting Operating systems installation and maintenance Technical diagnostics and problem solving System connectivity and integration support Hardware and software troubleshooting Attention to detail and analytical thinking Effective communication and technical support skills Private Health Insurance Pension Plan Paid Time Off Training & Development Performance Bonus

Responsibilities

This role involves providing technical support to maintain the organization's IT infrastructure, ensuring the smooth operation of computer systems and networks. Key duties include troubleshooting hardware and software issues, maintaining network connectivity, and supporting system integration and device operation.