Start Date
Immediate
Expiry Date
03 Dec, 25
Salary
35000.0
Posted On
03 Sep, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
It Support
Industry
Information Technology/IT
REQUIREMENTS
ABOUT THE ROLE:
As the 2nd/3rd Line IT Support Engineer, you will be crucial in implementing and supporting IT systems across the organisation. You will be part of a dynamic IT team, responsible for managing and supporting over 400 users across seven locations in London. Your experience in IT support within a fast-paced environment will be key, particularly in managing a hybrid IT estate that includes both on-premises and cloud technologies.
You will also be required to collaborate with third-party IT contractors to ensure system installation, maintenance, and support as required, contributing to the overall IT roadmap for secure and efficient operations. This role also includes some information security officer duties with training and progression.
RESPONSIBILITIES:
Day to day, you will be working within the ITIL V4 Framework, ensuring IT policies, procedures, and processes are followed.
KEY DUTIES INCLUDE:
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