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IT Support Engineer at Alumil MISR

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Hardware Troubleshooting, Software Troubleshooting, Desktop Support, Laptop Support, Peripheral Support, IT Equipment Installation, Configuration, Maintenance, Microsoft Environment Support, User Account Management, Email Support, Access Management, Network Troubleshooting, LAN/WAN Support, Wi-Fi Connectivity

Industry

Wholesale Building Materials

Description

Provide on-site and remote technical support to end users. Troubleshoot hardware and software issues on desktops, laptops, and peripherals. Install, configure, and maintain IT equipment (PCs, printers, network devices). Support Microsoft environment including user accounts, email, and access management. Handle network-related issues (LAN/WAN, Wi-Fi connectivity). 2-3 years of experience in IT support or a similar role. Good understanding of networking concepts (CCNA level). Basic experience with Microsoft 365 and Entra ID (user management, permissions). Strong troubleshooting skills in Microsoft Windows environments. Experience in hardware installation and troubleshooting. Experience supporting ERP or business applications. Understanding of backup systems and data protection. Competitive salary Healthy environment

Responsibilities

The role involves delivering both on-site and remote technical assistance to end-users, focusing on troubleshooting hardware and software problems across various devices. Responsibilities also include the installation, configuration, and maintenance of IT equipment and supporting the Microsoft environment.