IT Support Engineer at Bricks Technologies Systems
UAE, , United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

01 Aug, 25

Salary

0.0

Posted On

01 May, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Jira, Powershell, Corrective Maintenance, Ldap, Servicenow, Active Directory, Microsoft Office

Industry

Information Technology/IT

Description

EXPERIENCE

: 3 to 5 Years

JOB DESCRIPTION

We are seeking a Level 1 Technical Support Engineer to provide first-line technical support for IT systems, ensuring smooth operations across hardware, software, and network environments. This role involves incident management, troubleshooting, preventive maintenance, and working in a 24/7 shift-based environment to support end-users effectively.
Required Skills & Qualifications:

Technical Skills:

  • Experience with incident management tools (ServiceNow, Jira, Remedy, etc.).
  • knowledge of Windows OS, Active Directory, and LDAP.
  • Familiarity with PC hardware troubleshooting and software configurations.
  • Experience in analyzing system and application logs.
  • networking knowledge (IP addressing, DNS, DHCP).
  • Understanding of preventive and corrective maintenance (PM/CM).
  • Knowledge of common enterprise applications (Microsoft Office, VPNs, antivirus tools).
  • Exposure to inventory management tools.
  • Basic scripting or automation knowledge (PowerShell, Bash) is a plus.

Apply Now
Powered By

Responsibilities

Please refer the Job description for details

Loading...