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IT Support Engineer at Company Confidential

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 26

Salary

7000.0

Posted On

28 Sep, 26

Experience

6 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description

Device Configuration: Set up and configure desktops, laptops, and printers for employees.
Technical Support: Troubleshoot and resolve hardware and software issues across the organization.
User Assistance: Help employees navigate and utilize IT systems, software, and devices efficiently.
Maintenance: Perform routine maintenance and system updates to ensure devices are running optimally.
Documentation: Maintain accurate records of technical issues, solutions provided, and inventory of devices.
Collaboration: Work closely with other IT team members and escalate complex issues when necessary.
ERP Support: Address and resolve any technical issues related to the ERP system.

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Responsibilities

Device Configuration: Set up and configure desktops, laptops, and printers for employees.
Technical Support: Troubleshoot and resolve hardware and software issues across the organization.
User Assistance: Help employees navigate and utilize IT systems, software, and devices efficiently.
Maintenance: Perform routine maintenance and system updates to ensure devices are running optimally.
Documentation: Maintain accurate records of technical issues, solutions provided, and inventory of devices.
Collaboration: Work closely with other IT team members and escalate complex issues when necessary.
ERP Support: Address and resolve any technical issues related to the ERP system.