IT Support Engineer/Service Desk EngineerUse up and down arrow keys to navigate. Press Enter or Space Bar keys to select.Paused Candidates
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Job description:
We are seeking a dynamic IT support or service engineer to join our team.Must be fluent in Arabic, Native.

You will be responsible for providing technical assistance, troubleshooting equipment issues and performing repairs and maintenance. You will be crucial in delivering high-quality technical support and maintenance services to our customers, ensuring their satisfaction. The ideal candidate is a technically adept problem solver passionate about providing exceptional customer service.

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good client relations.
• Tracking and managing work records.
• Compiling job reports.

IT SUPPORT ENGINEER REQUIREMENTS:

• Bachelor’s degree in information technology or computer science.
• Must be fluent in speaking Arabic.
• A photo must be attached with the CV
• Proven work experience as a technical support engineer.
• Knowledge of web services, API, and IP-based protocols.
• Experience with scripting languages such as Perl or Shell.
• Knowledge of computer hardware and networking systems.
• Good time management skills.
• Good interpersonal skills.
• Ability to troubleshoot complex hardware and software issues.
• Excellent written and verbal communication skills.
• Ability to think critically.
• Link to apply: https://compassint.tenxjob.com/Main/Details/Service-Engineer
  Job Types: Full-time, Permanent
  Pay: AED8,000.00 per month

Application Question(s):

• Can you join immediately?

Experience:

• IT Support or Service Engineer: 2 years (Preferred)

Language:

• Arabic (Required)

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good client relations.
• Tracking and managing work records.
• Compiling job reports