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IT Support Engineer at Glow Beauty On Demand

, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Troubleshooting, Networking, Applications Support, Configuration, End Point Devices, Backup and Recovery, Deployment, Technical Initiatives

Industry

Home Health Care Services

Description

IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client's team and work on-site at their Wooster, Ohio office. This role will work the 9AM-6PM shift. The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will support the local branch office and corporate office as well as manufacturing plants; there will be some minimal travel locally. Candidate should also be willing to travel occasionally (1-3 trips per year) to support other locations and train at the corporate headquarters. The day-to-day responsibilities include maintaining ticketing queue, applications support, basic networking, and troubleshooting/configuration of end point devices throughout the facility. This person will also assist other team members (located at other facilities around the country) in the process of troubleshooting system-wide issues, along with execution of companywide technical initiatives. Prior involvement with backup and recovery efforts, provisioning and or deployment of new technologies is a plus.

Responsibilities

The IT Support Engineer will maintain the ticketing queue, provide applications support, and troubleshoot/configure end point devices. They will also assist team members in troubleshooting system-wide issues and executing companywide technical initiatives.