IT Support Engineer - Greece at Sungrow Europe - Welcome traveler!

Municipality of Marousi, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Level 1 Support, Level 2 Support, Microsoft 365, Windows Endpoints, Microsoft Intune, Microsoft Defender, Conditional Access, ITSM Tools, Jira, Zendesk, Networking Fundamentals, English, Greek

Industry

Renewable Energy Equipment Manufacturing

Description

Your mission Hello and a warm welcome from all of us here in Greece! We are excited to introduce a hands-on IT role at the heart of our European operations. As our IT Support Engineer based in Athens, you will be the go-to person for reliable, secure, and user-focused IT services, supporting both our local office and colleagues across the wider Balkan region. Curious? Let’s jump in: Provide high-quality Level 1 and Level 2 IT support to users in the Athens office and surrounding region. Support and troubleshoot Microsoft 365, Windows endpoints, mobile devices, and identity-related topics in a hybrid environment. Manage workplace devices and compliance using Microsoft Intune, ensuring smooth onboarding and daily operations. Support local implementation of security and compliance measures, including Microsoft Defender and Conditional Access. Act as the primary IT contact for the Athens office, owning incidents, assets, and local infrastructure topics. Collaborate closely with regional IT teams to align local operations with European and global IT standards. Your profile All right, all right, that sounded intriguing, didn’t it? To feel confident and thrive in this role long term, your background should look a lot like this: Several years of experience in a combined Level 1 and Level 2 IT support role. Solid hands-on knowledge of Microsoft 365, Windows operating systems, and end-user support in a corporate environment. Experience working with ITSM tools such as Jira, Zendesk, or similar platforms. Familiarity with endpoint management, security tooling, or networking fundamentals is a strong plus. English and Greek at C1 level; one or more European languages at B2 level or higher is a plus. A proactive, service-oriented mindset with the ability to work independently in an international setup. Why us? You will join a collaborative European IT organization with strong regional ownership and international exposure. The role offers real responsibility, visibility, and the chance to shape local IT operations in Athens. You will work in a future-oriented, technology-driven environment supporting renewable energy and sustainability. We value pragmatic thinking, open communication, and continuous learning across our IT community. About us We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All! With 870+GW of clean power presently installed worldwide, we are on the road to success! Welcome at Sungrow Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems. Want to know more? Check out what working with us is like!

Responsibilities

Provide Level 1 and Level 2 IT support for users in Athens and the Balkan region, focusing on Microsoft 365 and Windows endpoints. Manage workplace devices via Microsoft Intune and implement security measures like Microsoft Defender.