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IT Support Engineer III - Atlanta Remote at The Solutions Team Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Server, Microsoft 365, Networking, Troubleshooting, Server Support, Infrastructure Support, Project Execution, Cloud Support, Security Projects, Technical Documentation, PowerShell, Scripting, macOS Support, iOS Support, Healthcare IT, Dental IT

Industry

IT Services and IT Consulting

Description

Description Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks Handle advanced escalations from lower-level engineers Diagnose and resolve complex server, networking, and infrastructure issues Support healthcare and dental software applications and imaging systems Lead and execute infrastructure, cloud, and security projects Act as a senior technical advisor to clients Maintain detailed technical documentation and system diagrams Requirements Required Skills & Qualifications 5 or more years of IT support experience Advanced expertise in Windows Server, Microsoft 365, and networking Strong project execution and communication skills Preferred Qualifications Healthcare or dental IT experience Advanced PowerShell or scripting knowledge macOS and iOS support experience Benefits & Perks Paid Time Off program in accordance with company policy Company-observed paid holidays Health insurance options available to eligible employees CrewHu employee recognition and rewards program $50 monthly cell phone stipend Company-provided equipment and tools Ongoing training and professional development opportunities

Responsibilities

The IT Support Engineer III is a senior technical role focused on advanced troubleshooting, handling complex escalations from lower-level engineers, and executing projects across nationwide client environments, particularly those involving healthcare and dental IT systems. Key tasks include diagnosing complex server, networking, and infrastructure issues, supporting specialized software, and acting as a senior technical advisor.