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IT Support Engineer III - Birmingham Remote at The Solutions Team Inc

Birmingham, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Server, Microsoft 365, Networking, Troubleshooting, Project Execution, PowerShell, Scripting, macOS Support, iOS Support, Server Support, Infrastructure Support, Security Projects

Industry

IT Services and IT Consulting

Description

Description Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks Handle advanced escalations from lower-level engineers Diagnose and resolve complex server, networking, and infrastructure issues Support healthcare and dental software applications and imaging systems Lead and execute infrastructure, cloud, and security projects Act as a senior technical advisor to clients Maintain detailed technical documentation and system diagrams Requirements Required Skills & Qualifications 5 or more years of IT support experience Advanced expertise in Windows Server, Microsoft 365, and networking Strong project execution and communication skills Preferred Qualifications Healthcare or dental IT experience Advanced PowerShell or scripting knowledge macOS and iOS support experience Benefits & Perks Paid Time Off program in accordance with company policy Company-observed paid holidays Health insurance options available to eligible employees CrewHu employee recognition and rewards program $50 monthly cell phone stipend Company-provided equipment and tools Ongoing training and professional development opportunities

Responsibilities

This senior technical role involves handling advanced escalations, diagnosing and resolving complex issues related to servers, networking, and infrastructure for nationwide clients. Key tasks include supporting healthcare and dental IT systems, leading infrastructure projects, and acting as a senior technical advisor.