KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business.
As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.
KAYAK is looking to grow their US IT Support Team! An IT Support Engineer will be a member of the team responsible for configuring and supporting end user computers and corporate IT services at KAYAK.com, a worldwide leader in Internet travel search. This is a phenomenal opportunity for the right candidate to gain hands-on experience in a dynamic Internet company. The ideal candidate is motivated by new challenges, collaborative and effectively communicates in a distributed team environment.

IN THIS ROLE, YOU WILL:

• Provide support to on-site and remote KAYAK employees.
• Monitor the ticket queue and resolve requests in a timely manner.
• Support onboarding and offboarding processes (computer setup, orientation, and computer retrieval, etc.).
• Support and maintain office hardware such as video conferencing equipment, printers, and TV digital signage.
• Assist with IT asset and endpoint management (MDM administration, computer procurements, deployments, repairs, and recycling).
• Maintain and create internal process documentation in our knowledge base.
• Provide technical support for company-wide meetings and events.
• Participate in company-wide IT projects and initiatives.