What You'll Do

• Resolve complex Level 2 and 3 endpoint escalations affecting laptops, desktops, mobile devices, applications and connectivity, working with our service desk and support partners.
• Administer and continuously improve our Microsoft Intune environment, including enrolment, configuration, compliance and security policies, and reporting.
• Design, maintain and refine our standard operating environment (SOE) and Windows Autopilot deployment process.
• Package, test, deploy and maintain applications, including Win32 apps.
• Manage endpoint patching and contribute to improvements in patch management processes.
• Use PowerShell to automate repetitive work and cut down repeat incidents.
• Support business-critical and industrial machines, keeping disruption to operations to a minimum.
• Provide expert advice and technical input as new businesses and environments are integrated into Adbri.
• Build strong relationships with technology colleagues, vendors and operational teams.
• Create and maintain clear documentation, knowledge articles and recovery procedures.
• Share your knowledge with the wider team and help lift capability around you.
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About You

You're a skilled, curious engineer who enjoys solving complex problems. You're comfortable owning a technical area, you explain complex things in plain language, and you're happy to challenge the way things are done and suggest a better way.

You'll Bring The Following Expertise

• 3+ years’ experience in endpoint engineering or enterprise endpoint management, including administering, troubleshooting and improving Microsoft Intune and/or SCCM in a production environment.
• Hands-on experience with Microsoft Intune and Windows Autopilot.
• Experience with Windows 10/11 deployment, SOEs and application packaging (Win32).
• PowerShell scripting and automation skills.
• Troubleshooting skills across hardware, Windows, identity, networking and peripherals.
• Working knowledge of Microsoft Entra ID, mobile device management (iOS and Android), and endpoint security fundamentals such as BitLocker and Microsoft Defender.
• Excellent written and verbal communication, and the confidence to work independently or as part of a team.
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Desirable

• Experience with SCCM or hybrid environments, or with moving from hybrid to cloud-only.
• Microsoft certifications, such as Endpoint Administrator Associate.
• Experience working in a manufacturing or industrial environment.
• Experience working in a subsidiary of a larger group, or on business integration projects.