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IT Support Engineer at LinkedIn
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

24 Nov, 26

Salary

0.0

Posted On

26 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

IT Managed Services & Support

Description
  • Provide daily IT support for offices, including deployment, configuration, and procurement of IT and AV systems, hardware, software and infrastructure within the office.
  • Troubleshoot and manage issues related to Windows and macOS operating systems, and assist users with common system and application problems.
  • Maintain and manage company network devices, including routers, switches, and firewalls, ensuring stable network operations (including VPN).
  • Configure and support office equipment such as CCTV systems, printers, door access and projectors.
  • Work with the security team with office security，data backup and recovery to ensure data integrity and availability.
  • Perform routine inspection and maintenance of IT equipment.
  • support onboarding and IT training for new employees.
  • Handle IT service tickets, follow up on user feedback, and resolve technical issues in a timely manner.
  • Manage IT assets, tracking hardware and software usage across the organization.
  • Oversee & project manage rollout of IT infrastructure upgrades. Manage creation of IT and IS procedure and policy development, implementation and updates.
  • Perform other tasks assigned by management.

How To Apply:

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Responsibilities