IT Support Engineer (m/f/x) at Scalable GmbH

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, MacOS, Windows, Cisco Infrastructure, Google Workspace, VPN Access, Identity Management, Access Management, Endpoint Management, Technical Documentation, Service Requests, Problem Solving, Proactive Work, Service Orientation, Quality Awareness, Fluent in German, Fluent in English

Industry

Financial Services

Description

Company Description Scalable Capital is a leading digital investment and banking platform with a full banking licence, empowering people across Europe to shape their own finances. Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs, cryptocurrencies, and derivatives, as well as set up savings plans. Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF portfolios, and is also adopted as a white-label solution by banks and other B2B partners. The company’s offerings are rounded off by attractive interest rates, loans, and private equity. With the European Investor Exchange, Scalable Capital offers an exchange specifically for retail investors. Over one million clients have already entrusted more than €30 billion to the platform. Founded in 2014, Scalable Capital now employs over 700 people across Munich, Berlin, Vienna, Milan, and London. Together with the founding and management team, including Erik Podzuweit and Florian Prucker, they are working on a new generation of financial services. Visit our finance blog or check out our Social Media channels to find out what our Expert Teams have to say. Our Company Values guide us every day in how we work and collaborate. To learn more about them, you can find our values here (English). Job Description Setup, configuration and maintenance of laptops, printers, conference room equipment and other hardware Administration of local infrastructure - MacOS, Windows, Cisco Infrastructure (Access Points, Routers) Management of accounts and access rights (Google workspace, VPN access, etc.) Further development of the IT infrastructure and IT processes for a rapidly growing company and implementation of IT infrastructure projects Development and establishment of a centralized identification and authentication platform Handling of complex service requests for your colleague in the context of 1st and 2nd level support Creation of technical documentation and reports Hardware selection and management Qualifications Successfully completed studies in computer science or training in the field of IT (specialist information technology system integration or similar) Experience in 1st and 2nd level IT support High sense of responsibility in dealing with sensitive data Strong service orientation and high quality awareness Proactive, independent and solution-oriented way of working Fluent in German and English Experience with identity and access management solutions (e.g. Okta) as well as endpoint management solutions (e.g. VMWare Workspace One) is a plus Additional Information Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients Work from our centrally located offices in the heart of Munich or Berlin, nestled in lively neighborhoods filled with vibrant restaurants, cozy cafés, and a wide range of convenient amenities or choose to work remotely within Germany (if eligible for the job) Be productive with the latest hardware and tools Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget Learn and experience German culture first hand by joining our free German language classes International relocation support is provided if required Flexible vacation policy and the opportunity to work from abroad Benefit from an attractive compensation package and from the company pension scheme Monthly contribution of 50% for the ‘Deutschland Jobticket’ Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker Enjoy flexible and discounted sports activities with Urban Sports Club #LI-Hybrid

Responsibilities

The IT Support Engineer will be responsible for the setup, configuration, and maintenance of hardware, as well as the administration of local infrastructure. They will also handle complex service requests and contribute to the development of IT infrastructure and processes.