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IT Support Engineer (On call) at RADCOM

Tel Aviv, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

PC Technician, Help Desk Support, Troubleshooting, Hardware Issues, Software Issues, Windows OS, Linux, Operating System Installations, Linux Commands, Technical English, Interpersonal Skills, Customer Service, Pressure Management, Motivation to Learn, Proactive, Independent

Industry

Telecommunications

Description

We are looking for a highly motivated and responsible PC Technician / Help Desk Support to join our technical team (including on call responsibility). The role involves providing technical support, troubleshooting hardware and software issues, and ensuring smooth system operations in a dynamic, high-pressure environment. Requirements • Minimum 1 year of experience as a PC Technician / Help Desk Support • knowledge of bare metal servers and hardware/software troubleshooting • Proven experience resolving Windows OS and Linux issues • Experience with operating system installations • Basic familiarity with Linux commands • Good technical English (written and verbal) • Independent, responsible, proactive, with excellent interpersonal skills • Strong customer service orientation • Ability to work under pressure and manage multiple tasks • High motivation to learn, grow, and develop professionally Responsibilities • Provide Help Desk and technical support • Troubleshoot hardware and software issues on PCs and bare metal servers • Diagnose and resolve Windows, Linux related problems • Install, configure, and maintain operating systems • Handle multiple tasks simultaneously while maintaining high service quality • Deliver professional and customer-oriented support.

Responsibilities

The IT Support Engineer will provide Help Desk and technical support, troubleshoot hardware and software issues, and ensure smooth system operations. They will also install, configure, and maintain operating systems while delivering professional and customer-oriented support.