IT Support Engineer at Oxydata Software

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

0.0

Posted On

18 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

RHEL Linux Administration, VMware, Network Management, SAN/NAS Storage, Veritas Backup, Windows Active Directory, Microsoft 365, Incident Management, Root Cause Analysis, System Monitoring, Patching, VPN Management

Industry

IT Services and IT Consulting

Description

IT Support Engineer (Fintech / Trading Environment) Location: Kuala Lumpur, Malaysia Work Mode: Onsite Employment type: Permanent Our client is a leading player in the e-commerce and digital services market, recognized for its innovative approach and extensive reach. With a global presence, the company has established itself as a trusted platform for millions of users worldwide. It boasts a significant scale, evidenced by over 17 million members. We are seeking a highly capable and self-driven IT Support Engineer to support a fast-paced fintech trading environment. Responsibilities Administer and support Red Hat Enterprise Linux (RHEL) servers in production environments. Manage and maintain VMware virtualization platforms (ESXi, vCenter), including provisioning, performance tuning, and troubleshooting. Perform system monitoring, patching, upgrades, and incident resolution. Ensure high availability and reliability of trading platforms and backend systems. Support and manage network infrastructure including switches, routers, firewalls, and VPNs. Troubleshoot network issues impacting business-critical systems. Work with vendors/providers on escalations and network optimization. Manage enterprise storage environments including SAN/NAS solutions. Administer backup and recovery systems using Veritas Backup (NetBackup/Backup Exec). Ensure data integrity, backup success, and disaster recovery readiness. Manage and support Windows Active Directory (AD), including user provisioning, group policies, and access controls. Administer Microsoft 365 (O365) services such as Exchange Online, Teams, SharePoint, and Azure AD. Provide Level 2/Level 3 support for infrastructure and production issues. Conduct incident management, root cause analysis, and problem prevention. Participate in rotational on-call support for critical incidents (if required). Maintain system documentation, SOPs, and knowledge base. Requirements Must-have: Bachelor's degree in Computer Science, Information Technology, or related field. Strong hands-on experience with RHEL Linux administration. Experience with VMware virtualization technologies. Experience in network management and troubleshooting. Experience with storage technologies (SAN/NAS). Experience with Veritas Backup solutions. Experience with Windows Active Directory administration. Experience with Microsoft 365 (O365) administration. Nice-to-have: Exposure to cloud platforms such as Alibaba Cloud, AWS, or Microsoft Azure. Scripting/automation knowledge (e.g., Bash, PowerShell). Familiarity with monitoring tools and ITSM platforms (e.g., ServiceNow, Jira). Experience in financial services, fintech, or trading platforms. Why Join Us Join a dynamic and innovative environment where you can make a significant impact on the fintech trading industry. We offer opportunities for professional growth and development, along with a collaborative team culture that values your expertise and contributions. Apply Now: https://www.careers-page.com/oxy/job/RYRVYRV6

Responsibilities

Administer and support RHEL servers, VMware virtualization, and network infrastructure within a fintech trading environment. Manage enterprise storage, backup systems, and Microsoft 365 services while providing Level 2/3 technical support.