WE WORK FLEXIBLE, CORE OFFICE HOURS BETWEEN 8–6 - THERE IS NO 24/7 ON-CALL HERE.

Locogen are looking for skilled IT Support Engineer to join our growing renewable energy company.
Locogen’s vision is a world powered 100% by renewables; where everyone has access to affordable, sustainable energy and clean air. We’re a multidisciplinary renewable energy company; offering our clients consultancy, design, development, build and management of renewable assets.

HERE ARE SOME BENEFICIAL BUT NOT ESSENTIAL SKILLS:

• Experience with remote support tools.
• Experience with common business systems like CRM, ERP, PPM and or HR is advantageous.
• Experience working with and knowledge of API’s, Microsoft PowerQuery, Microsoft PowerBi and SQL databases is advantageous.
• Knowledge of best practices in IT Cyber security, monitoring and reporting.
• Familiarity with networking concepts and troubleshooting.

ABOUT OUR IT SUPPORT ENGINEER ROLE:

This is an excellent opportunity for someone who would enjoy being an essential member of a small IT team who providing technical assistance to our ever-growing number of Locogen employees. We are a friendly group of folks, passionate about renewable energy who value the work people do. You would be providing a vital role during office hours, maintaining our IT systems and infrastructure and helping us to run as smoothly as we can.
The role is really varied including: first-line support and troubleshooting issue; making sure everyone has the tools and systems they need to do their jobs; managing the lifecycle of assets and safeguarding our data. There is plenty of opportunity to get involved in projects too and learn new skills and systems.
We are a chatty bunch of people so if you are user focused with great communication skills then you will fit right in.

WHO WOULD BE A GOOD FIT FOR THE ROLE?

Here is an idea of the sort of person who would be a good fit for the role.

• Experience as an IT Support Engineer or similar role (around 2 years would be ideal).
• Experience in Microsoft 365 administration, including user and mailbox creation, licensing procurement and configuration, Exchange mailbox management etc.
• Proficiency in diagnosing and resolving hardware and software issues.
• Excellent communication skills, both verbal and written.
• Strong customer service and problem-solving skills.
• Ability to work independently and collaborate within a team.