Technology is at the heart of Thatchers Cider, and we are currently investing in our site, brand and IT applications and infrastructure. This is a unique opportunity to join our dynamic IT team, where you will be the first point of contact for all IT support queries, troubleshooting and resolving issues as well as building and managing hardware. This role is based full-time at our Myrtle Farm offices, 5 days a week.

YOU’LL HAVE EXPERIENCE IN:

• IT support function, processing issues and requests.
• Provisioning computers, mobiles and tablets.
• Configuring, maintaining and supporting Microsoft 365 environment and applications.
• The understanding of networks, vlan, subnets, VPN, DHCP and DNS.
• Supporting both VOIP and Mobile telephony.
• Providing, monitoring and supporting security solutions from AV to MFA.
• Familiarity with VMWare and virtual server environments.
• Having an understanding of systems backups and Disaster recovery.
• To have knowledge of Azure environments, functions and capabilities.
• Working on small to medium projects and have self-motivated approach to ensuring the desired outcome.
• Working with partners to provide support and diagnose problems.

PERSONAL QUALITIES:

• To be confident and able to deal with people at all levels.
• Pro-active with problem solving, with an excellent attention to detail, whilst working on your own or as part of the team.
• Manage and prioritize multiple tasks at any one time.
• The ability to smile in the face of adversity and challenge.
• Comfortable to be out in the business, away from the desk seeking first hand experience of what the problem is and how the solution will need to work.
• Ability to work as a team to achieve first-class products
• A can-do attitude, determination, and drive to succeed
• Attention to detail and a flexible mindset
• Thirst for knowledge
• A people person who builds relationships well
  If you think you have the skills we are looking for, are self-motivated with strong interpersonal qualities and have the ability to work individually or as part of the Thatchers team, we can’t wait to hear from you! Please note that this position will form part of the IT support rota which affords an onsite presence

Please refer the Job description for details