Job Title: IT Support Engineer
Company: Wilson Computers
Location: Bangor, Co. Down
Salary: £30,000 - £38,000 per year (depending on experience) + Overtime Opportunities
Job Type: Full-time, Permanent

JOIN A TEAM THAT POWERS LOCAL BUSINESSES.

For over 15 years, Wilson Computers has been the trusted IT partner for hundreds of small businesses across the Greater Belfast area. We’re not just an IT provider; we’re a vital part of our clients’ success. We pride ourselves on exceptional service and building lasting relationships.
We are looking for a motivated and talented IT Support Engineer to join our close-knit team in Bangor. If you’re passionate about technology, love solving problems, and want to make a real impact, this is the role for you.

WHAT YOU’LL BRING TO THE TEAM:

We’re looking for someone with a strong foundation in IT and a drive to learn.

• Experience: A minimum of 3 years in a technical support role where you’ve supported business or corporate endpoints.
• Qualifications: A Level 5 qualification (or equivalent experience) in an IT-related field.
• Technical Skills: You’re confident and experienced with:
• Microsoft Stack: Windows & Office, Windows Server (Active Directory, Group Policy, Hyper-V).
• Microsoft 365: Administration of Exchange, SharePoint, OneDrive, Teams, and Entra ID.
• Networking: A solid grasp of TCP/IP, DHCP, DNS, VLANs, VPNs, and Firewall configuration.
• Personal Attributes:
• An excellent problem-solver and a clear communicator.
• Highly organised, able to prioritise tasks effectively.
• A full and valid UK driving license and your own vehicle are essential.

Bonus Points for:

• Experience with ticketing systems like Autotask PSA.
• Familiarity with monitoring tools like Datto RMM.
• Knowledge of Intune, PowerShell, or cloud-managed endpoint security.
• Experience with common business software, such as Sage products.

Why Join Wilson Computers? What We Offer:

• Competitive Salary & Benefits: We offer a salary of £30,000 - £38,000, reflective of your experience, plus opportunities for overtime, a workplace pension scheme, and private health insurance.
• Stress-Free Commute: Our Bangor office is easily commutable from Belfast, as you’ll be driving against the main rush hour traffic. Plus, we have excellent, free on-site parking.
• Make a Difference: See the direct impact of your work helping local businesses thrive.
• Variety & Growth: Work with a diverse range of clients and technologies. No two days are the same, and you’ll constantly be learning.
• Supportive Team: Join a friendly, collaborative team where your contributions are valued.

If you’re ready to take the next step in your IT career and join a company that values both its clients and its employees, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: £30,000.00-£38,000.00 per year

Benefits:

• Private medical insurance

Ability to commute/relocate:

• Bangor BT19: reliably commute or plan to relocate before starting work (required)

Experience:

• IT support: 3 years (required)

Licence/Certification:

• UK driving licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

This isn’t your average desk job. You’ll be a key player in our team, providing both remote and on-site support. You will have the autonomy to manage your own projects and build direct relationships with clients, becoming their go-to expert.