IT Support & Infrastructure Internship 2026 at Quandela

Massy, Ile-de-France, France -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

1400.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Support, Helpdesk, Hardware Support, Software Support, Ticketing System, Workstation Deployment, IT Asset Management, Network Support, Windows Environments, IP, DNS, DHCP, VLANs, Wi-Fi, Troubleshooting, Automation

Industry

Nanotechnology Research

Description

About Quandela Quandela stands as a global leader in quantum computing, driven by groundbreaking technology and a strategic vision for scaling quantum solutions. The company’s unique ability to offer both hardware and software solutions, along with its commitment to build energy efficient datacenters and scalability, positions it to play a key role in the next wave of innovation, and in many strategic and sovereign industrial sectors. Description of the Team/Project You will join the IT team and contribute to the daily support of internal users while taking part in small infrastructure and continuous improvement projects. The team supports a fast-growing international environment and works across workstation deployment, user support, local network operations, IT asset management, and documentation. This internship is a hands-on opportunity to gain practical experience in IT support and infrastructure within a deeptech company. The role is mainly focused on helpdesk activities, workstation preparation and deployment, basic network support, and participation in small IT projects that improve daily operations. Your Key Responsibilities User Support & Helpdesk Provide first-line support to internal users for hardware, software, access, and peripheral-related issues Handle and follow up on support requests through the ticketing system or direct interaction Troubleshoot common workstation and user environment issues in a clear and structured way Escalate more complex incidents with proper diagnostics and relevant context Workstation Deployment & IT Asset Management Support onboarding, offboarding, and internal moves Maintain accurate inventory records for hardware and software assets Small IT Projects & Continuous Improvement Participate in small IT projects such as equipment rollouts, process standardization, and simple automation tasks Help improve internal support processes and operational efficiency Create or update technical documentation and user guides Suggest practical improvements to simplify support and strengthen reliability Education & Background Currently pursuing a degree in IT, systems administration, networking, or technical support Looking for an internship with strong operational exposure and hands-on learning starting in March or April 2026 Technical Skills Good basic knowledge of Windows environments and workstation support Basic understanding of networking concepts such as IP, DNS, DHCP, VLANs, and Wi-Fi Familiarity with standard IT tools and troubleshooting methods Initial exposure to scripting or automation is a plus Soft Skills Strong service mindset and willingness to help users effectively Good organizational skills and attention to detail Ability to troubleshoot issues methodically and communicate clearly Eagerness to learn, adapt, and work in a collaborative environment Languages Fluent communication in french English is a strong plus for day-to-day support interactions Swile Card (meal vouchers) 🍴🛒 50% participation in transportation costs 🚆 Possibility of remote work 💻 Internship Allowance between €1,200 and €1,400 per month 💰 1,5 days off per month, cumulative 🧳 What we also offer A challenging and innovative work environment at the heart of quantum computing. A diverse and collaborative company culture. Opportunities for professional growth and skill development. At Quandela, we believe that the strength of our team is the plurality of experiences, perspectives, and journeys. We are committed to building a respectful, inclusive, and welcoming work environment. All applications are welcome.

Responsibilities

The intern will provide first-line support to internal users for hardware, software, and access issues, handling requests via a ticketing system and troubleshooting common workstation problems. Responsibilities also include participating in small IT projects like equipment rollouts and helping to improve internal support processes and documentation.