IT Support Intern at Bosch Group

Worcester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Consulting, Customer Support, Mobile Devices, Desktop Support, Laptop Support, Tablet Support, Field Service Solutions, AV Solutions, User Administration, Office 365 Administration, Problem Resolution, Hardware Installation, Software Installation, Knowledgebase Maintenance, New Technology Introduction

Industry

Software Development

Description

Company Description Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve the lives of people across the world. Welcome to Bosch. The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide – 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland. Job Description This role activities will include: Provide IT consulting and customer support for mobile devices Provide IT consulting and customer support for computer desktop / laptop & tablet devices. Support field service solutions / applications / hardware Support on-site AV solutions and systems User administration Provide customer support solutions Support customer support applications Participate in customer support drop-in sessions Installing and setting up hardware and software Provide Office 365 Administration & support Resolve customers IT problems via telephone, remote control or in person Maintaining asset register records Assisting in the roll out of new IT procedures Prioritising daily and other workload to ensure that any outstanding issues are resolved or escalated To take agreed responsibility for specified areas on IT Support functions and technical issues as agreed, including the introduction of new technologies into the department and the Bosch Group To create, maintain and participate in the departmental knowledgebase and documentation process. Qualifications Studying an undergraduate degree in a relevant degree subject, such as a IT or Computer related degree. Experience with M365 products, MS Teams, MS Windows is beneficial Additional Information This is a 12-month internship beginning in July 2026. This position is open to undergraduate students who are required to partake in a work placement as part of their course. Location: you will be based at the Worcester office. Shortlisted candidates will then be invited to participate in a face-to-face interview by the hiring team and/or an online assessment centre. You must have the right to live and work in the UK when you start your placement and for the full duration of your placement. Please note your placement must be directly relevant to your course to comply with visa requirements. Before attending an interview for this position, you must inform your Faculty/School Placement Officer and we strongly suggest you check you are eligible for a placement before you apply. If your Faculty/School does not have a Placement Officer, you must inform your course tutor.

Responsibilities

The IT Support Intern will provide IT consulting and customer support for various devices, including mobile, desktop, and AV solutions. They will also assist in user administration, hardware and software installation, and maintaining asset records.