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IT Support Intern at Insource Services

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

23.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Software Testing, Ticketing Systems, Networking, Active Directory, Asset Management, Hardware Imaging, System Stress Testing, Google Workspace, Dropbox, Office365, Technical Documentation

Industry

Business Consulting and Services

Description

• Provide technical knowledge in assessing new IT software projects and initiatives to support and enhance our existing systems. • Perform special project rollout • Conduct product feature testing, review, and procedure manual write-up. • Learn ticketing systems, networking basics, and Active Directory Management • Work on Insource IT Support • Learn Asset Management Organization • Image laptops for rollouts at Charter School clients • Conduct system stress testing • Work with various cloud platforms (google, Dropbox, Office365)

Responsibilities

The intern will provide technical support for software projects, perform feature testing, and assist with system rollouts. Responsibilities also include managing ticketing systems, networking tasks, and hardware imaging for clients.