IT Support Internship at Met-Cap Management LLC

Cranston, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Account Management, System Maintenance, Technical Support, Windows Operating Systems, Microsoft Office, Active Directory, Computer Hardware, Networking Concepts, Problem-Solving, Attention to Detail, Communication Skills, Customer Service, Team Collaboration, Connectivity Troubleshooting, Device Setup, Software Installation

Industry

Manufacturing

Description

Description Internship Overview: The IT Support Intern will provide hands-on support to the company’s IT department by assisting with user account management, system maintenance, and technical support. This role is ideal for a motivated individual pursuing a career in information technology who wants to gain practical, real-world experience in network administration, user support, and systems management. Essential Functions: • Create and deactivate user accounts in Active Directory. • Perform Windows updates and ensure systems remain current and secure. • Install, configure, and troubleshoot software applications as needed. • Assist with diagnosing and resolving printer and peripheral issues. • Support the IT team by responding to and assisting with help desk tickets. • Assist with basic network tasks, including connectivity troubleshooting and device setup. • Provide general technical support to users, ensuring prompt and courteous service. • Set up and configure new PCs and laptops for new hires or replacements. Other Duties: Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Duties, responsibilities and activities may change at any time with or without notice. Requirements • Currently pursuing a degree or certification in Information Technology, Computer Science, or a related field. • Basic understanding of Windows operating systems and Microsoft Office applications. • Familiarity with Active Directory, computer hardware, and networking concepts is a plus. • Strong problem-solving skills and attention to detail. • Excellent communication and customer service skills. • Ability to work collaboratively as part of a team in a fast-paced environment. • Ability to commute to Cranston, RI. • Available to dedicate 20-30 hours per week during the 2026 Spring Semester.

Responsibilities

The IT Support Intern will assist the IT department with user account management, system maintenance, and technical support. This role involves troubleshooting issues, responding to help desk tickets, and providing general technical support to users.