IQM is a global leader in designing, building, and selling superconducting quantum computers. IQM provides both on-premises full-stack quantum computers and a cloud platform to access its computers anywhere in the world. IQM customers include the leading high-performance computing centres, research labs, universities and enterprises which have full access to IQM’s software and hardware. IQM has over 280 employees with offices in Finland, Germany, France, Spain, Poland, Singapore and the US.

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Are you passionate about technology and thrive in a collaborative, high-performing scientific environment? Would you like to work at a cutting-edge company where you can shape your role and contribute to the future of the organization? If so, we want you on our team!
At IQM, we are on a mission to shape the future of quantum computing, and we are looking for an IT Support Lead to join our global IT and Cyber Security team. In this role, you will provide expert support to your colleagues, ensure business continuity, and drive the development of our IT Support function. If you’re eager to make an impact on a global scale, this is the opportunity for you.

WHAT SKILLS DO I NEED?

A minimum of 1-3 years of experience in a similar or leadership role.
A solid understanding of IT systems, processes, and support principles.
Familiarity with support frameworks like ITIL.
Experience in support organizations, ideally in a team lead capacity.
Knowledge of information security and business continuity principles.
Exceptional communication skills, with the ability to explain technical topics clearly to diverse audiences.
Flexibility to adapt to changing company priorities.
While not required, the following qualifications will set you apart:
A degree in Cyber Security, Computer Science, IT, or Systems Engineering.
Experience in software development, cyber security, or privacy compliance.
Previous experience in a start-up environment.
Knowledge of quantum computing and related technologies.
Team management experience.

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